We want you to shop with confidence. If something you bought from RentDaze isn’t right, our returns policy below explains how we’ll make it right. These terms may be updated from time to time — the version in effect at the time of your purchase applies.

30-Day Returns

You may return unused physical products in their original packaging within 30 days of delivery for a refund. Items must be in new, resalable condition — unopened and undamaged, with all accessories and documentation included.

How to Start a Return

• Email us at info@rentdaze.com or call (725) 295-7351 with your order number and the reason for the return.
• We’ll confirm your return and share where to send the item.
• Pack the item securely in its original packaging and ship it back to us.

Refunds

Once we receive and inspect your return, we’ll issue your refund to the original payment method within 5–10 business days. You’ll receive a confirmation email once the refund is processed. Shipping charges from your original order are non-refundable unless the item was defective or incorrect.

Return Shipping

Return shipping is the buyer’s responsibility unless the item arrived defective or incorrect — in that case, we’ll cover the return shipping or arrange a pickup at no cost to you.

Damaged or Defective Items

If your item arrives damaged or defective, let us know within 7 days of delivery (photos help). We’ll make it right with a replacement or a full refund — your choice.

Bookings & Services

Bookings and services — including vehicle rentals, equipment rentals, tech dispatch, and lighting & decor installs — are non-refundable once delivered or performed. Plans change, though: you may reschedule a booking with at least 48 hours’ notice at no charge, subject to availability. Cancellations made with less than 48 hours’ notice may be subject to a service fee.

Questions?

If you have any questions about returns or refunds, reach out — free quotes, fast answers. Call (725) 295-7351 or email info@rentdaze.com.